Frequently asked
questions
Because sourcing high quality materials isn't a casual purchase. Here are clear answers to the questions we get most often, so you can move forward with confidence.
Yes. We offer Express Shipping Australia-wide with tracking provided upon dispatch. We move quickly, all orders placed before 12pm will be dispatched same day. Orders over $200 receive free Express Shipping.
We move quickly – all orders are sent via Express Post once payment is confirmed. You can expect your order within 1-3 business days once dispatched (depending where you are located)
Due to the nature of research materials, returns are generally not accepted once dispatched. Please review our Shipping & Returns Policy for full details. Contact us with any issues and we will endeavour to resolve them asap.
If you do not receive your order or it goes missing, please contact us. We will reship your order free of charge.
Yes, we value your privacy. Packages are sent in plain packaging without any branding.
Our peptides are supplied as lyophilised (freeze-dried) powder to support maximum stability and consistency during storage and transport.
Once received, store in a cool dry place. They can also be stored in the fridge or freezer if required longer term. Following reconstitution, they must be stored in the fridge. They are best kept in dark packaging and kept airtight. To assist with this, you can purchase one of our peptide cases here or our peptide vial caps here.
We supply research peptides in Australia to qualified professionals, researchers, and authorised representatives of licensed laboratories and institutions. These products are not approved for use in humans or animals and is not intended for diagnostic or therapeutic applications.
Yes. All batches are supplied with a Certificate of Analysis (COA) confirming purity and quality. As part of our internal quality control process, select products are independently third-party tested in Australia to verify identity and purity, with ongoing expansion of verification across our product range. We are committed to providing high-purity research peptides with transparent documentation.
If a product is currently out of stock, you can click the “Notify Me” button on the product page to sign up for stock notifications. You’ll receive an email as soon as the product becomes available again.